Attempts to commit fraud and identity theft are on the rise.

Our customers are reporting receiving telephone calls in an attempt to obtain payment information, with the caller claiming to be from a prominent telephone service provider. They use the excuse that the customer’s card has been blocked for payment, and request to get new card information over the phone. This is a classic phishing attempt to get access to your card information. If you receive a phone call from anyone asking for your card information, DO NOT GIVE OUT YOUR INFORMATION!   Hang up and contact the service provider using their known telephone number from a recent invoice you have received. Report the fraud to them and verify that your payment information they have on file is correct. Also, please contact The First National Bank in Trinidad to report such activity by calling 719-846-9881, or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. It is also recommended that you report the attempt to the FTC consumer information site at: https://www.ftccomplaintassistant.gov/#crnt&panel1-1.

The First National Bank in Trinidad working hard to protect your money. Here are some other ways we can work together to prevent fraud:

• Sign up for free text messaging service using iBank or iBank Mobile. You’ll be notified of any charge to your First National Bank in Trinidad VISA debit card every time a transaction posts to your account.
• Save our Fraud Detection Message Center phone number (1-877-253-8964) in your phone. When you get a call from this phone number, you will know it is from First National Bank in Trinidad fraud detection center. Be sure to answer the call! We need your help to identify fraudulent transactions.
• If you suspect any attempt to obtain your payment or identification information by phone or email, please report it to us immediately by calling 719-846-9881 or by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it..

We care about protecting your money and your identity. With your help, together we can combat fraud!