Coronavirus Update from The First National Bank in Trinidad
An important update for our valued customers,
We are working toward gradually re-opening all of our Bank locations while taking precautionary steps to help protect our customers and our employees. Because some offices lend themselves better to social distancing, not all Bank lobby locations will be re-opening at the same time.
Beginning June 2, 2020, the following bank lobbies will be open at 50% capacity during normal business hours:
Main Bank - 100 East Main Street, Trinidad
Motor Bank - 122 East First Street, Trinidad
Wal-Mart Branch - 2921 Toupal Drive, Trinidad
The Huerfano County Branch - 135 West 6th Street, Walsenburg
If you plan to visit a Bank lobby, our team is taking extra precautions to frequently sanitize our facilities, including countertops, pens and kiosks between customers, based on recommendations by the Centers for Disease Control and other health professionals. We ask that customers wear a mask and practice social distancing while in the Bank. If you are showing symptoms of illness, have been around anyone who has been ill, or are at high risk, we recommend you do not visit the bank lobby. You may also call to schedule an appointment to avoid waiting inside the lobby:
Trinidad 719-846-9881 / Walsenburg 719-738-3594 / Raton 575-445-7123
We encourage customers to continue to use online or mobile banking services whenever possible to reduce or eliminate the handling of money and paper checks that could possibly carry the virus. The motor banks, ATMs, and bank-by-phone services are also available as alternatives to lobby usage.
The Loan Production office in Raton will continue to be closed until further notice, with access by appointment only.
Additional Information:
- Lobby Access: These lobby locations are open at 50% capacity during normal business hours: Trinidad Main Bank, Trinidad Motor Bank, Trinidad Wal-Mart Branch and Huerfano County Branch in Walsenburg. The First National Loan Production Office in Raton remains temporarily closed, and can be accessed by appointment.
- Motor Bank Hours: In Trinidad and Walsenburg from 8 a.m. to 6 p.m. Monday through Friday, and from 8:30 a.m. to 12:30 p.m. on Saturday.
- Loans Online: Loan applications are available online at www.fnbtrinidad.com.
- Loans by Appointment or by Phone: New and modified loan applications are available over the phone, or in person during regular banking hours. Please call to visit with a loan officer.
Trinidad 719-846-9881 / Walsenburg 719-738-3594 / Raton 575-445-7123
- Safe Deposit Box: Normal access to safe deposit boxes - no need to schedule an appointment.
Our mobile and online services include:
- iBank Online Banking to manage your accounts, transfer funds, and more.
- Our free iBank Mobile Banking App that can be downloaded to your smartphone. Search app store for “FNB Trinidad Mobile”.
- Mobile Deposit from our iBank Mobile App, to deposit paper checks from your smartphone.
- Paying your bills with iBank Online Bill Pay.
- Popmoney® for sending money to family, friends and other trusted recipients.*
- Using your Debit Card whenever possible to pay for items rather than using cash.
- Mobile Wallet, which offers a touchless way to pay for goods and services via Apple Pay and Google Pay.
- Surcharge-free ATMs that offer an easy way to get cash in Huerfano and Las Animas Counties in Colorado, and Colfax County in New Mexico.
- Our drive-through branches in Trinidad and Walsenburg, Colorado, to promote social distancing.
- iLend Online Consumer and Express Mortgage loan application to apply for a consumer loan, home purchase, refinance, construction or Home Equity Line of Credit. Qualifying applicants can receive quick pre-approval. Final approval is subject to Bank’s underwriting and guidelines.
Click on any of the bold links above to watch our videos to learn how to bank remotely and use electronic transactions, or to view our locations and access online loan applications.
Other ways we can help:
We also understand that there may be cases where customers find themselves facing financial difficulties during this troubled time. We’re here to help the best way we can. Please contact us at 719-846-9881 if you have been impacted by Coronavirus and are in need of assistance.
Thank you for your patience and understanding during these unprecedented times. Feel free to call us at 719-846-9881 or visit us online at www.fnbtrinidad.com if you have any questions about enrolling and using our online and mobile banking services, or to learn more about how we can help.
Warm Regards,
Daryl Aubuchon
President
Our Digital Solutions:
Access or Enroll in iBank Online Banking
Download iBank Mobile Banking App
Helpful Health Links:
*Recipient must have a bank account in the U.S. to use Popmoney.
Popmoney and the Popmoney related marks are wholly owned by FISERV and are used herein under license.
The First National Bank in Trinidad is an Equal Housing Lender and Member FDIC.
NMLS 402572